Frequently Asked Questions

1. Can we shop in installments from your site?

Dear customer, You can shop on our website www.cihanav.com in installments between 2-12 months to your Maximum card.

2.Do I have to have a credit card to order from your site?

Dear customer, you do not need a credit card to place an order on our website www.cihanav.com. You can make your transfer via our current bank accounts or PTT .

3. Do we pay the shipping fee for our orders?

Dear customer, we cover the shipping costs for your orders of 250 YTL or more on our site.

4.Can you send orders abroad?

Dear customer, you can order from our site to every region of Turkey, but we are not able to send orders abroad yet.

5.Can I order with Cash on Delivery System?

Dear customer, at the moment you can only pay by Credit Card, PTT or Bank Transfer.

6. Is shopping with a credit card safe?

Dear customer, our site is protected by 128 bit Rapid SSL system. No information about your card is stored on our site. As soon as your order is processed, your current card is processed by the bank. In this regard, you can shop with peace of mind.

7. What documents do you want to order a blank gun?

Dear customer, You can reach the necessary documents for the purchase of a blank pistol.

8. What documents do you want so that I can order a shotgun?

Dear customer, you can reach the necessary documents for ordering shotguns.

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